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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Gaudet

March 9, 2025

5  out of  5
rating by Gary Gaudet
"Very responsive and respectful. Helped me out in just a few minutes with no hassles. I would definitely recommend taking advantage of their spectacular service."
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Melissah Romanos

March 8, 2025

5  out of  5
rating by Melissah Romanos
"Great correspondence, empathetic, helpful, much better than progressive!"
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Justin Seavey

March 4, 2025

5  out of  5
rating by Justin Seavey
"Briana Dos Santos Statefarm is wonderful! Whenever I call they always answer immediately and are always very helpful, friendly, and competitively priced."
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Tracy West

February 28, 2025

5  out of  5
rating by Tracy West
"Fast assistance and low rates!"
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T Williams

February 25, 2025

5  out of  5
rating by T Williams
"Always nice and helpful"
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Br Co

February 22, 2025

5  out of  5
rating by Br Co
"Good service. Knowledgeable agent."
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Mark Eno

February 9, 2025

5  out of  5
rating by Mark Eno
"Briana is a professional. She knows what’s she’s doing and does it well."
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John LaChapelle

February 8, 2025

5  out of  5
rating by John LaChapelle
"Briana was very helpful and easy to work with."
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Suzan Corwin

February 4, 2025

5  out of  5
rating by Suzan Corwin
"Super easy to bundle home and auto and all over phone!"
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Ken B. (KenB)

January 26, 2025

1  out of  5
rating by Ken B. (KenB)
"Here's an update 26 Jan 25. I received an email thanking me for speaking to me which she did not do. Can you imagine the gall? Don't use this agent or even State Farm. Fake service, fake agent. End 26 Jan update In response to the email I received indicating I wasn't a customer of Brenda Dos Santos see The photo from my billing statement. The response I received was that "...it appears you are not my customer." So, here's another reason to stay away from State Farm. They don't even have the ability to recognize a customer. I have emails, texts, insurance cards, her business card and in my phone log details that I spoke with her and her office. I will now complete a transition to another carrier. Raised rates. Called. So even if you are a customer they do not return calls. Solution? Try another agent or even better another customer service oriented company but good luck with that. What you need, truly, is a good broker who serves your interest and concerns and not the corporate institution whose sole reason for being is profit. Find a company who does little or no TV sponsorship and uses those dollars to better serve the client. Again that's tough to find but they are out there there's even one in NH."
We responded:
"Hi Ken, It doesn’t appear that you are our customer. We take pride in answering and or returning every phone call. We would be happy to help you to the best of our ability please call 603-484-4999, Briana Dos Santos State Farm. "
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Curtis Greene

January 24, 2025

5  out of  5
rating by Curtis Greene
"Price quote was hundred dollars less than progressive and 5 hundred less than amica ins Guess I don't have to say anymore."
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shawn halloran

January 18, 2025

4  out of  5
rating by shawn halloran
"do not know what to say , they got my insurance down 50% from what my previous carrier was and i was with them for over 15 years . just hope to never need them regardless ......."
We responded:
"Hi Shawn, We are so happy that we were able to provide you with a competitive car insurance rate. Please let us know what we can do to earn your 5 stars. Thank you for choosing Briana Dos Santos State Farm. "
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Kate Willwerth

January 15, 2025

5  out of  5
rating by Kate Willwerth
"This is a wonderful agency they are so helpful and accommodating especially Leah she was so friendly and great to talk to Thank you"
We responded:
"Hi Katie, We are delighted to know you had a great experience with our office. We appreciate the opportunity to help you with your car insurance. If you ever need any assistance please don’t hesitate to contact us. We are here to help, Briana Dos Santos State Farm. "
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Yeidys Jimenez

January 11, 2025

5  out of  5
rating by Yeidys Jimenez
"Muy profesional y eficaz"
We responded:
"Hi Yeidys, Thank you so much for taking the time to leave us a review. One of our goals is to ensure our customers understand their coverages. We appreciate the opportunity to help you with your car insurance and apartment insurance. Briana Dos Santos State Farm. "
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Ednaldo Campos

January 11, 2025

5  out of  5
rating by Ednaldo Campos
"I had the pleasure of working with Briana to secure insurance for my company, EDNCMP_IMPROVEMENTS LLC and I couldn't be more impressed with her professionalism and expertise. From start to finish, she made the entire process seamless and stress-free. Briana took the time to understand my business needs and provided tailored recommendations that best suited our requirements. Her prompt communication and attention to detail ensured that every question was answered and all options were clearly explained. I highly recommend Briana to anyone looking for insurance assistance — she truly goes above and beyond! 5 stars!"
We responded:
"Hi Ednaldo, We truly appreciate your feedback. We strive to be easy to do business with and ensure our customers understand their coverages. We appreciate the opportunity to help you with your business insurance, Briana Dos Santos State Farm. "
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Sharon Smithey

January 11, 2025

5  out of  5
rating by Sharon Smithey
"Transferred to a new insurance as they looked into our old policy and they ended up saving us over 300.00 on car insurance ..Leah was very pleasant and directed us as to which coverage should be added etc."
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Debra Sutcliffe

December 29, 2024

5  out of  5
rating by Debra Sutcliffe
"Great service, great prices, great coverage"
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Peter Bousnakis

December 29, 2024

5  out of  5
rating by Peter Bousnakis
"Excellent service. Briana had all pertinent information available to her when contact was made and explained issues thoroughly. The entire process was efficient and effective."
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Steven White

December 22, 2024

5  out of  5
rating by Steven White
"Working with Brianna was a pleasant and smooth transition from my old insurance to new insurance. She was very informative and gave me several options. Along with Leah, they are both very competent at what they do. I highly suggest their expertise and low cost options for all your insurance needs. -Steven W."
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Robert

December 21, 2024

5  out of  5
rating by Robert
"Leah was most helpful in answering issues that I had with insurance coverages being discussed. She has been soliciting my insurance needs for several years and has always been responsive. I finally decided to make the change."
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Donald Vanderhyden

December 19, 2024

5  out of  5
rating by Donald Vanderhyden
"Excelente servicio 🫡"
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john osborn

December 17, 2024

5  out of  5
rating by john osborn
"Courteous, Professional, and most importantly, saved me over 2K per on on car and home insurance with the exact same coverage."
We responded:
"Hi John, Thank you so much for your 5 star review! My State Farm team and I are happy to be your good neighbor and help you with your car insurance and home insurance, Briana Dos Santos State Farm. "
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Carlos Madalena

December 10, 2024

5  out of  5
rating by Carlos Madalena
"Muito bom atendimento e rápido, parabéns"
We responded:
"Hi Carlos, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Briana Dos Santos State Farm. "
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AK G

December 10, 2024

3  out of  5
rating by AK G
"Update: if you get into an accident or need to claim comprehensive then note that State Farm only cover for after market parts. State Farm doesn’t explicitly opt for OEM parts and you will be required to pay out of pocket for OEM especially if your car has more than 30k miles. Also sales agent like here have zero influence on any active claim and you will be spun in circles with zero positive outcomes. Thanks to Kayla at Briana’s office for helping me get a good deal on my insurance needs. Kayla was super helpful in giving me comparisons against my current policy and a new quote making it easier to see savings apples to apples/dollar to dollar. I recommend them for your insurance needs. Keep up the great work! Good luck and best wishes to everyone at office of Briana dos santos, Kayla and the team."
We responded:
" Thank you so much for your review! We are so happy that we were able to help with your insurance needs. Briana Dos Santos State Farm"
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Steve T

December 7, 2024

5  out of  5
rating by Steve T
"Absolutely fantastic experience and very helpful. My family really enjoys all the savings every month and just wish we switched sooner."
We responded:
"Thank you Steve, we appreciate the opportunity to help you save money on your car insurance. Briana Dos Santos State Farm. "