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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kate Willwerth

January 15, 2025

5  out of  5
rating by Kate Willwerth
"This is a wonderful agency they are so helpful and accommodating especially Leah she was so friendly and great to talk to Thank you"
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Yeidys Jimenez

January 11, 2025

5  out of  5
rating by Yeidys Jimenez
"Muy profesional y eficaz"
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Ednaldo Campos

January 11, 2025

5  out of  5
rating by Ednaldo Campos
"I had the pleasure of working with Briana to secure insurance for my company, EDNCMP_IMPROVEMENTS LLC and I couldn't be more impressed with her professionalism and expertise. From start to finish, she made the entire process seamless and stress-free. Briana took the time to understand my business needs and provided tailored recommendations that best suited our requirements. Her prompt communication and attention to detail ensured that every question was answered and all options were clearly explained. I highly recommend Briana to anyone looking for insurance assistance — she truly goes above and beyond! 5 stars!"
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Sharon Smithey

January 11, 2025

5  out of  5
rating by Sharon Smithey
"Transferred to a new insurance as they looked into our old policy and they ended up saving us over 300.00 on car insurance ..Leah was very pleasant and directed us as to which coverage should be added etc."
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Ken B. (KenB)

January 10, 2025

1  out of  5
rating by Ken B. (KenB)
"Raised rates. Called. So even if you are a customer they do not return calls. Solution? Try another agent or even better another customer service oriented company but good luck with that. What you need, truly, is a good broker who serves your interest and concerns and not the corporate institution whose sole reason for being is profit. Find a company who does little or no TV sponsorship and uses those dollars to better serve the client. Again that's tough to find but they are out there there's even one in NH."
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Debra Sutcliffe

December 29, 2024

5  out of  5
rating by Debra Sutcliffe
"Great service, great prices, great coverage"
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Peter Bousnakis

December 29, 2024

5  out of  5
rating by Peter Bousnakis
"Excellent service. Briana had all pertinent information available to her when contact was made and explained issues thoroughly. The entire process was efficient and effective."
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Steven White

December 22, 2024

5  out of  5
rating by Steven White
"Working with Brianna was a pleasant and smooth transition from my old insurance to new insurance. She was very informative and gave me several options. Along with Leah, they are both very competent at what they do. I highly suggest their expertise and low cost options for all your insurance needs. -Steven W."
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Robert

December 21, 2024

5  out of  5
rating by Robert
"Leah was most helpful in answering issues that I had with insurance coverages being discussed. She has been soliciting my insurance needs for several years and has always been responsive. I finally decided to make the change."
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Donald Vanderhyden

December 19, 2024

5  out of  5
rating by Donald Vanderhyden
"Excelente servicio 🫡"
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john osborn

December 17, 2024

5  out of  5
rating by john osborn
"Courteous, Professional, and most importantly, saved me over 2K per on on car and home insurance with the exact same coverage."
We responded:
"Hi John, Thank you so much for your 5 star review! My State Farm team and I are happy to be your good neighbor and help you with your car insurance and home insurance, Briana Dos Santos State Farm. "
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Carlos Madalena

December 10, 2024

5  out of  5
rating by Carlos Madalena
"Muito bom atendimento e rápido, parabéns"
We responded:
"Hi Carlos, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Briana Dos Santos State Farm. "
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AK G

December 10, 2024

3  out of  5
rating by AK G
"Update: if you get into an accident or need to claim comprehensive then note that State Farm only cover for after market parts. State Farm doesn’t explicitly opt for OEM parts and you will be required to pay out of pocket for OEM especially if your car has more than 30k miles. Also sales agent like here have zero influence on any active claim and you will be spun in circles with zero positive outcomes. Thanks to Kayla at Briana’s office for helping me get a good deal on my insurance needs. Kayla was super helpful in giving me comparisons against my current policy and a new quote making it easier to see savings apples to apples/dollar to dollar. I recommend them for your insurance needs. Keep up the great work! Good luck and best wishes to everyone at office of Briana dos santos, Kayla and the team."
We responded:
" Thank you so much for your review! We are so happy that we were able to help with your insurance needs. Briana Dos Santos State Farm"
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Steve T

December 7, 2024

5  out of  5
rating by Steve T
"Absolutely fantastic experience and very helpful. My family really enjoys all the savings every month and just wish we switched sooner."
We responded:
"Thank you Steve, we appreciate the opportunity to help you save money on your car insurance. Briana Dos Santos State Farm. "
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Mateus Humberto

December 5, 2024

5  out of  5
rating by Mateus Humberto
"E o melhor seguro de toda 🇺🇸 super prestativa e mideu assistência total noque eu precisava endico pra todos que façao teu seguro com eles"
We responded:
"Hi Mateus, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, Briana Dos Santos State Farm. "
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Ryan Kuba

December 4, 2024

1  out of  5
rating by Ryan Kuba
"Raised insurance over 20% in less than a year with a great record for no reason. Did absolutely nothing to help. They didn't care even the slightest."
We responded:
"Hi Ryan, We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. We absolutely care and provided the options we have available over the phone. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience, Briana Dos Santos State Farm. "
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Peggy Poirier

November 24, 2024

5  out of  5
rating by Peggy Poirier
"We had two different agencies for our autos and home. We talked to Briana and after her quote we couldn’t switch fast enough! We saved so much money and the process couldn’t have been easier. Briana was so pleasant as well as the other young woman in her office."
We responded:
"Hi Peggy, Thank you so much for taking the time and leaving us a review. One of our goals is to provide the best price and value to our customers. We appreciate the opportunity to help you with your car insurance and home insurance , Briana Dos Santos State Farm."
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Maria Luiza Monteiro Humberto

November 14, 2024

5  out of  5
rating by Maria Luiza Monteiro Humberto
"Super prestativa e me deu assistência total no que eu precisava, super indico"
We responded:
"Hi Maria, Thank you so much for taking the time and leaving us a review. We are so happy that we could provide you a competitive insurance policy. We appreciate the opportunity to help you with your car insurance and apartment insurance , Briana Dos Santos State Farm."
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Diane Dowdell

November 2, 2024

5  out of  5
rating by Diane Dowdell
"My sister recommended Briana Dos Santos to assist with the transfer of my MJ car insurance to MH plus obtain a renter’s insurance policy. I had an exceptional experience & would highly recommend Briana Dos Santos at State Farm for all of your insurance needs."
We responded:
"Hi Diane, Thank you so much for your review! One of our goals is to be easy to do business with. We appreciate the opportunity to help you with your car insurance and apartment insurance, Briana Dos Santos State Farm."
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ej4ventura

October 29, 2024

5  out of  5
rating by ej4ventura
"Very helpful, quick responses, made it very easy to switch insurance with a good rate for auto and rental insurance. Highly recommend!!!"
We responded:
"We truly appreciate your feedback. We strive to be easy to business with and ensure our customers understand their coverages. We appreciate the opportunity to help you with your car insurance, apartment insurance , Briana Dos Santos State Farm."
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Cynthia Obymako

October 29, 2024

5  out of  5
rating by Cynthia Obymako
"Prompt and professional."
We responded:
"Hi Cynthia, Thank you so much for taking the time and leaving us a review. One of our goals is to provide the best price and value to our customers. We appreciate the opportunity to help you with your car insurance, home insurance , Briana Dos Santos State Farm."
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Bob Ayton

October 24, 2024

5  out of  5
rating by Bob Ayton
"Excellent work, very kind"
We responded:
"Hi Bob, Thank you so much for taking the time and leaving us a review. We are so happy that we could provide you a competitive insurance policy. We appreciate the opportunity to help you with your car insurance and apartment insurance , Briana Dos Santos State Farm."
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MDS Detailing Services

October 2, 2024

5  out of  5
rating by MDS Detailing Services
"Agent Briana Dos Santos provided a wonderful experience …great service and pricing…she speaks English Spanish and Portuguese…very professional..high recommend …"
We responded:
"We truly appreciate your feedback. We strive to be easy to business with and ensure our customers understand their coverages. We appreciate the opportunity to help you with your car insurance and business insurance, Briana Dos Santos State Farm."
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Will R

September 25, 2024

2  out of  5
rating by Will R
"They were pleasant to start, but when they re-quoted me and I asked for an explanation of the changes, they did not respond."
We responded:
"Hi Will, it’s unclear if our office has provided you with a quote but responsiveness and providing detailed explanations are qualities we pride ourselves in. Please call or text us @ 603-484-4999 or email us and we’d happy to create a quote for you. Please keep in mind we cannot guarantee quote satisfaction and our office doesn’t dictate rates. There are many factors that determines each prospects rate. Briana Dos Santos State Farm. "
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Barbara Boyne

September 21, 2024

5  out of  5
rating by Barbara Boyne
"Briana did a great job helping us insure our second home! She was very quick to respond, knowledgeable and the price was very reasonable!"
We responded:
"Hi Barbara, Thank you so much for taking the time and leaving us a review. We are so happy that we could provide you a competitive insurance policy. We appreciate the opportunity to help you with your insurance needs , Briana Dos Santos State Farm."